Privacy Policy
Last updated: April 16, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for field services. This may include your name, email address, phone number, and billing address.
2. How We Use Your Information
We use the information we collect to process your orders, provide pond maintenance services, and communicate with you about championship koi and equipment. We also use this data to improve our shop and customer portal experience.
3. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access. All payments are processed securely via Stripe; we do not store your credit card details on our servers.
4. Contact Us
If you have any questions about this Privacy Policy, please contact us at build@lagunakoi.com or (949) 494-5107.