Frequently Asked Questions
Most frequent questions and answers
We are open for store and support M-F 9am-5pm. Saturday from 10am-5pm and Sundays from 11-4pm.
Absolutely. Feel free to come by during our normal business hours to see some of our beautiful Koi swimming around our ponds and gardens.
No unfortunately we do not buy back or accept donations of Koi. We do our best to create a clean environment for our koi and will not take any risk by adding a potential contaminant into our population. There are various Koi rescue organizations throughout the country, please search your area.
Still need help?
If you still need help, please feel free to contact us. We will get back to you as soon as possible.